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Frequently
Asked Questions

We’ve covered the most often asked topics. For any further enquiries, please contact a cuuble team member email info@cuuble.com
Who can use cuuble?
The cuuble platform uniquely enables secure management and governance of vulnerable communities. Its value is for the managers of those communities and those for whom and accessible human user interface is important.
It is also of value to carers and caring relatives of older people to enable them to be online and to offer remote care and companionship.
The interface is designed to be used by people who need to be part of a secure online community, who have sight and dexterity difficulties and who do not have confidence using online communications.
Retirement Village Managers
How do I access cuuble?
cuuble for the Village Administrator and User Hub access is ready to go. You will have your own circulars, booking forms and existing approaches which can be accommodated through our easy back end management and document loading.
We will licence cuuble to you and help you get started.
My village does not have the internet. Can we still use cuuble?
Yes cuuble has been designed to work as a private intranet for those situations where telco or broadband services are not available, too expensive or unreliable.
cuuble operates with the internet if required.
What do I need and how do I get started on cuuble?
cuuble software runs on a Windows server and an I7 intel based PC is recommended. Standard web browsers are used and access can be via smart TVs and the like. Software installation is under an hour and the content loading can be performed when convenient with the administration team.
cuuble has a wide range of Help Guides and operator How To documents already included in the platform. These documents can be branded and modified to suit specific needs.
How much does cuuble cost?
The set up costs for the RV Administration System for Residents and User Hubs specific to your village will depend on your internet or wifi situation and private, public access use. Please contact us to discuss.
A single village cuuble software licence for typically 200-400 residents is AUD$20k p/a.
Does cuuble integrate with my website and back office?
Yes cuuble is a web services engine that can be easily branded with your logo, your web site home page and can run a business or personal web site too. It can connect with back office systems and be integrated with existing applications, subject to design review. An integration framework document can be provided.
Can I customise cuuble to meet my specific Village needs?
Yes. cuuble has been designed to be a platform to assist with social inclusion and care needs and already has a wide range of applications/functions. By using the existing core functions, new applications can be added quickly and cheaply.
cuuble can be used in your Village in either a user Hub format, or as a distributed network maintained in the residents own units. Contact us to discuss.
Can I brand it for my Village?
You can brand it for your Village to maintain your brand and identity. This is easy with manager functions for the cuuble system that enable the manager to input your logo, colour scheme and choose between the functions required. Your residents can also come first to your website to access cuuble, in fact we can host your website on cuuble.
Talk to us about your needs.
Carers and relatives of older people
What can my relative do on cuuble?
cuuble has many functions that enable online social interaction, such as messaging, sending documents, sharing photographs, diary management and sharing. cuuble also has functions that support record and information management. In the My Info section, you can maintain a record of your important contacts and details for operator or carer use and in the Medication management function you can keep a record of medications and the time of day they are to be taken.
cuuble also gives speedy and easy access to daily internet information by linking to favourites such as a news feed or weather report.
cuuble helps plan an event where multiple family members have a part to play, through clubs and events, and through diary management. And why not use cuuble to help solve the 9 letter word and that tricky crossword puzzle
What does it cost her?
Contact us to discuss your needs.
What devices does it work on?
cuuble can be used on your lap top, iPad and smart phone.
Can I customise cuuble to meet my or my relative’s specific needs?
 You can customise cuuble to meet personal needs, by selecting and deselecting functions with the tick of a box, by selecting colour, contrast, font and mouse size to suit and by electing screen reader capability if you are blind or vision impaired.
Can I buy cuuble and set it up for my older family member?
You can buy cuuble and set it up for your closed family group through the Just Us function. In addition, you can support that family member remotely when they give you their permission to access their cuuble to manage aspects of their lives either permanently or on a one-off basis.
Hosting a social community
How do I start?
Contact us to discuss your specific needs. The cuuble user interface is designed for older and less able people. However, the cuuble platform uniquely enables secure management and governance of vulnerable communities, and the cuuble interface can be designed to meet the needs of your members.
Can I brand it for my community?
You can brand it for your specific community. This is easy with manager functions for the cuuble system that enable the manager to input their logo, colour scheme and choose between the functions required. You can also access the cuuble social community via your website, in fact we can host your website on cuuble.
Talk to us about your needs.
Can I customise cuuble to meet the specific needs of my community members?
Yes you can customise for your specific needs by choosing between already available user functions, hosting your own selection of functions and redesigning the user interface.
Contact us to discuss.
How much will it cost me?
Contact us for your specific needs.